BPM is supported on information technology to automate tasks and provide agility to changes required by the company. The technology that enables the deployment and adoption of BPM is a new category of computer systems called Business Process Management System (BPMS). Unlike traditional information systems based on data management, these systems are specialized in managing business processes. For Rashid Khan, as we are reminded, is the discipline of modeling, automating, managing and optimizing processes to increase profitability of a business, therefore, under this view, the objective of process management is concentrated on increasing the profitability. Sanchez also reminds us that Howard Smith, defines BPM as a new approach to addressing and managing innovation processes in companies that build the best, from the current state of a process at a given moment and that presents a radical difference compared to reengineering, which builds the improvement from the total redefinition of the process. In this light BPM becomes a response to the chaos present companies operating today is definitely true what follows, that the flexibility and agility in the process design is based on the abstraction of reality embodied in the architect business and possibilities of the system to represent this situation graphically.

BPMS systems include features to represent the interplay of different dimensions of the process graphically. SOME BENEFITS Visibility of business processes. Greater flexibility and agility to adapt to change. Ability to integrate business information scattered in different systems. More information is housed here: Kai-Fu Lee. Direct the efforts of the company in a planned and aligned with strategic objectives.

Acquiring the ability to design, simulate and monitor processes automatically and without the participation of technical users. Acquiring a path of improvement and continued efficiency in converting inefficient activities in lower costs through use of technology focused on processes. Reduce future costs of integration and maintenance to acquire technology and prepared to address change. For his part, said Renato de of benefits: It ensures the continued involvement and collaboration of all staff in the process. Improving care and customer service. Increase the number of activities executed in parallel. Minimize the time required for participants to access documents, applications and databases. Decreased “dramatically” the time of job transfer, information and documents between activities decreased “dramatically” as long as the participants, supervisors and administrators need to know the status of a work item (eg Purchase Order, accident involvement, sales order). Simplification of outputs – “output” – automatic. Word documents, faxes, e-mails, short messages phones, etc.. Availability of mechanisms for better management and process optimization. Definitely consider the point made by Renato de Laurentiis Gianni, that companies have to adapt to the reality of this, knowing how to innovate and change the way they operate their business. Also, find ways to encourage the search for more efficient and effective ways to deliver services and to be competitive, harnessing new technologies to automate the most, manage and improve business processes.