Problem of growth is the use of various departments of the company tools for solving similar problems, or re- acquisition of existing companies in the food. You may find Howard Schultz to be a useful source of information. In this case, the auditor conducted an inventory of hardware and software and provides proposals for their unification. Of course, unification is used hardware and software leads to easier "substitutability" of employees that many of them like it. Employees with some "secret knowledge" lose the opportunity to virtually unregulated and unaccountable work. On the other parties indicated that they acquire new knowledge, and ability to apply advanced and widespread technology specialist makes a much more attractive labor market entrants. Yes, and many problems can be to pass on to support the manufacturer of it products.
When an it audit – a boon for the it department? In the beginning we have emphasized that the audit is often the first step in restoring order in many areas. Consider for example one of these areas – managing it services. Typically, system project management of it services consists of two major phases, the first being the largest contributor to the success of the project. This stage conceptual, logical design of business processes, it service management and development structure of the configuration database. In order to successfully complete this milestone, it is necessary to detailed analytical examination of the system architecture based on the results of risk analysis. Or, if not previously performed, taken into account when auditing the criticality of individual elements of the it architecture business processes. Second, no less important task – the analysis of the current state of it services and business processes (the so-called analysis of the maturity of the it department).
In the process of this survey are actively involved it staff of the company, and the results are necessarily widely discussed and accepted by both customers and implementing the project. Why is this so important? First, the results of a survey of system architecture constitute a basis for developing the data model cmdb, and more precisely this is done, the more practically significant will be the configuration database, which is the basis for the integration of all it processes. A score maturity level – is the basis of realistic plans for modernization and implementation of best practice in the management of it resources. Now that, hopefully, the major concerns about the audit dispelled, we summarize the main benefits that can get a firm to conduct it audit: clear" description of the structure of it service and solved its problems; advice on the use of it resources (both technological and human); recommendations to address technological problems; recommendations on information security. Even if at the time of completion of the it audit, the company lacked the resources to implement all the recommendations, the presence of a strategic plan it development will be useful in the long term.